![]() When you say that you use Microsoft Outlook as your email client, do you mean the desktop client or the web client (outlook.com)? If it's the latter, then the answer from HelpingHand is the one you need. If it's the former, then you'll need to tell us who provides your email service (your employer, Comcast, or something else). If you tell us what version of Outlook you're using, and on which operating system, we might be able to tell you how to get the necessary information out of Outlook. – May 24 '13 at 4:05. There are two methods for adding an Outlook account to your iPhone: In the Mail, Contacts, Calendars --> Add account section of the Settings app: • When adding the account you select ' Hotmail' (Outlook) and type in your email and password. • You select ' Other' and type all information required. Unless its too hard and it may delete something that you need, delete the mail account, and create another one using the opposite method of how you originally created it. This may help. (If it does, upvote or confirm). Check the send options in your Outlook. Make sure the send options in your Microsoft Outlook are correct by following the steps given below: Open Outlook. Click the “Tools” tab. Select the “Mail Setup” tab or the “Send” tab depending on your version of Microsoft Outlook. Ensure that the “Send Immediately” option is checked. Solving Send and Receive Problems written by John McGhie, Mac MVP Mail is processed by a 'server'. In this context, a server is a program, and it is almost never on the same computer as Entourage. Before you can begin, you need to know which type of mail server you are using. Your ISP or System Administrator must tell you this. Entourage currently supports POP and IMAP accounts. Some ISPs provide both kinds of accounts. If yours does, you can choose to connect to either. Both kinds of accounts require Authentication to receive mail; IMAP also requires it to send mail. Some POP accounts require authentication to send mail as well. The authentication to use a SMTP server isn't determined by what kind of account you are using to receive mail - it simply depends on whether the service is provided by your ISP or an external service; it just so happens that since IMAP is more often provided by separate organizations that they need it to send mail. There are seven kinds of sending and receiving problems: • • • • • • • Crashes and Hangs Look Unable to connect Work carefully through the steps in to ensure that all of your account details are correct. Particularly: check for unwanted spaces at the beginning or end of user IDs, server names, and passwords. If you are on the road, you can connect to your home mail server simply by leaving your Receiving Mail settings unchanged. However, you may need to make a change to the Sending Mail settings. See Work through to ensure that your network connection is OK. If you need a Proxy Server, it must be configured exactly as your ISP or System Administrator advises. If your mail was working in the office, and now you are on the road using a dial-up, you will almost certainly need to alter your proxy settings. Look up 'locations' in the Mac Help for an easy way to make these changes a one-click change. If you are on a laptop, you may need a location for 'Office', one for 'Home' and one for 'Traveling'. Connects but doesn't do 'anything' Look on the Entourage menu to ensure that Work Offline is not checked.
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